By Andrea Leinfelder
WWR Article Summary (tl;dr) As CEO of Chase Consumer Banking, Thasunda Brown Duckett oversees nearly 50,000 people. She shares her journey to the C-Suite including some of the most important lessons she learned along the way.
Thasunda Brown Duckett’s career has been shaped by Cougar pride and a Texas-tough work ethic.
She stands among the most powerful women in banking, according to American Banker. She’s also been named a top 100 leading female executive by Automotive News and listed among the top most influential blacks in corporate America by Savoy magazine. And her roots can be traced back to Arlington, Texas, where she moved with her family as a child. She also went to the University of Houston, where she honed her leadership skills.
At UH. she earned two undergraduate degrees and scored an internship at Fannie Mae, where she’d later work to boost homeownership among African-Americans and Hispanics as director of emerging markets.
Moving to Chase, she would oversee mortgage bankers and then lead the company’s auto finance division before becoming CEO of Chase Consumer Banking in 2016. Duckett now oversees nearly 50,000 people including more than 2,000 in the Houston area, where Chase is the region’s largest bank by deposits.
On a recent visit to Houston, met with Texas Inc. to talk about her passion for helping people save, the inspiration and support she received from her parents, and the challenges confronting retail banking.
Q: What brings you to Houston?
Things to know about Thasunda Brown Duckett
A: We are testing a pilot with two nonprofit organizations that will be inside of our branches to provide financial literacy, insights and information to help customers still recovering from Harvey. When you look at the stats across the country, 40 percent of Americans don’t have $400 to cover a shock — and clearly that happened when Harvey hit.