Retailers Finding Booming Market Buying Used Electronics

By John Ewoldt
Star Tribune (Minneapolis)

As electronic devices proliferate, retailers are seeing record numbers of used laptops, smartphones and tablets being sold for quick cash or credit.

Best Buy Co. Inc. launched a trade-in program in 2009 for items such as cellphones, video games and computers, and it’s getting more popular every year. It now accepts more than 11,000 different items.

“The trade-in volume has doubled every year since 2009,” Jeff Shelman, a Best Buy spokesman, wrote in an email.

At Pawn America’s 29 Midwest locations, most cellphones, laptops and tablets are sold, not pawned, and the numbers keep growing.

In 2013, sales of used cellphones were up 14 percent, laptop sales increased 30 percent and tablets sales doubled.
“The secondhand market for personal electronics is super-hot,” said Karl Hattman, regional manager for Pawn America.

“Consumers are more accepting of buying secondhand goods.”

Fortunately for bargain hunters, there are also plenty of consumers who want the latest and greatest technology, requiring them to get rid of a still-valuable model from a year or two ago.

Because the value of the items may range from $50 to $200 or more, they aren’t sitting forgotten in a drawer anymore.
Consumers are now upgrading their smartphones every 12 to 18 months (less often for tablets and laptops), said Louis Ramirez at

“Manufacturers are refreshing their product lines so quickly that it’s creating a bump for used electronics,” he said.
People are trying to maintain their devices in mint condition, and keep the original box and manual, because they’ve learned that they get more cash or credit for them, Ramirez said.

Consumers have a flurry of options to unload their old, but not too old, technology. Pawnshops have been a popular go-to for many years, but retailers such as Best Buy, Target, Wal-Mart and Radio Shack offer store credit in exchange for used personal electronics online or in stores.

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