Startup Saturday: ‘Live’ Updates To Help Beat The Clinic Queue

By Namita Shibad
Hindustan Times, New Delhi

WWR Article Summary (tl;dr) A new app created in India is helping patients avoid long waits by knowing the exact situation going on in a doctor’s clinic. Information (like emergencies which can delay a doctor) can be fed into the app by patients or receptionists at the clinic. This will allow patients to schedule their day and plan ahead accordingly, instead of having to wait at the clinic for hours.

Hindustan Times, New Delhi

Having to wait at a clinic is one of the most frustrating things in the world, at least that is what Sachin Bharadwaj, a city-based entrepreneur, felt when he decided to do something about the long wait times and streamline doctor’s appointments in the city.

Humble beginning
“When my child was born I was forced to wait for what seemed like hours at the paediatrician’s clinic. I thought to myself as to what I can do to get rid of these long waits. This is why my friends and I developed an app called Sminqdocappointment,” says Bharadwaj.

He adds, “Sheldon Dsouza, the co-founder, and I, sat for two weeks at Dr Udawant’s clinic trying to understand how a clinic functions. Given the nature of the job, it is only natural that a doctor gets called in for emergencies and is forced to put his appointments on the back burner. This leads to delays for those who have appointments.”

The problem for Bharadwaj, was to avoid inconveniences during such emergencies.

“One way to deal with it is through real-time alerts on the waiting time for patients. This app does precisely that. Using the app, a patient has can know the exact situation in a doctor’s clinic. The information can be fed into the app by patients or receptionists at the clinic.This will allow patients to schedule their day and plan ahead accordingly, instead of having to wait at the clinic for hours,” he said.

Related News

Leave a Reply

Your email address will not be published. Required fields are marked *