Recovery, The Uber Of Roadside Assistance, Is Here

By Alvin R. Cabral
Khaleej Times, Dubai, United Arab Emirates

WWR Article Summary (tl;dr) A Dubai entrepreneur has launched an app called “Recovery” which he hopes will help ease the hassles of seeking roadside assistance.

DUBAI

Out of gas? Locked out? Stuck somewhere? Here’s an app that will solve all of your roadside troubles.

Recovery, the brainchild of Dubai entrepreneur Ahmad Janahi, is an all-you-need app for assistance for any type of vehicle in any situation, from simple washing to towing it out from a difficult situation.

Janahi, who is also executive director at Bonyan Holding, had one thing in mind in creating the service: to put everything in one app and make people’s lives easier when dealing with such situations.

“Recovery is like the Uber or Careem of roadside assistance — all drivers will be available and the one nearest will come to you, and you don’t need to call or book for service,” he told Khaleej Times.

“The process [of having to wait for roadside assistance] will be dramatically cut. There are nearby garages [that can serve customers],” he said.

And here’s a bonus: Recovery can also help in reducing road jams caused by vehicles that may be impeding traffic, thanks to its speedy service.

The recovery app — which was officially launched on Friday and is available on both iOS and Android platforms — is simple to use. There are two main options shown below: recovery and roadside assistance. The former allows you to specify what type is required, such as from simple recovery to being stuck in a desert or basement, while the latter has services for flat tyres, fuel, battery and being locked out. Customers can opt to pay in cash or card.

Service can be requested instantly; for the desert/basement recovery service, a customer needs to contact Recovery’s 24×7 call centre. Among the key features of the app are 24×7 availability, full coverage across the UAE, complete roadside assistance services and an extensive fleet of over 200 recovery vehicles.

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