By Johnny Diaz
WWR Article Summary (tl;dr) Uber recently announced it will be charging passengers by the minute for making a driver wait more than two minutes, so SHOW UP ON TIME! That’s just one of several do’s and don’ts for riders using ride-share companies.
Uber made headlines this week with new changes to its ride-sharing app.
The company introduced a tipping feature that is expected to roll out to all its U.S. markets by the end of July.
But do you know how much to tip? Or whether you can request your own music on the radio? Or eat in the back seat?
Whether you’re using Uber, or rival Lyft, here are some do’s and don’ts for first-time riders, gathered from the companies and drivers themselves.
CALL ME, READY
Using your smartphone app, request the driver when you are absolutely ready. “Don’t make the driver wait once they’ve arrived,” said Uber driver Virginia Davis, of Palm Beach Gardens, Fla. “Text or call the driver if the location is hard to find, like a hard-to-see house number or street.”
You can spot the car by the lighted emblems on the front windows.
Uber also recently announced it will be charging passengers by the minute for making a driver wait more than two minutes, beginning in August. And it will charge riders $5 if they cancel a ride two minutes after they requested it.
As a courtesy, so that you’ll become a repeat customer, your first ride with Uber and Lyft is free (up to $15 on Uber and $20 for Lyft). You can also get free rides by referring new passengers using a coupon code. The promo codes can be found on each of the apps and websites.
Depending on the driver, he or she may open the door for you and load your luggage.
“Some passengers don’t give you enough time to open the door,” said Alex Figueroa, a Lyft driver from Miami. “I always suggest to drivers that if you have extra time, open the door. The passenger will feel very welcomed.”
Most passengers hop into the rear seats and often sit diagonal from the driver. But if you prefer to ride in the front seat, check with your driver if that’s cool.